Privacy policy

Last updated: January 25, 2026

1. Data Controller

Email: info@get-lumera.com

2. Personal Data We Collect

a) Information you provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and payment information
    (Payments are processed by third-party providers; we do not store full card details)

b) Automatically collected information

  • IP address

  • Browser and device data

  • Approximate location

  • Pages visited and interactions

  • Cookies and similar technologies

3. Purpose of Processing

We process personal data to:

  • Fulfill orders and arrange shipping

  • Communicate with customers

  • Operate and improve our website

  • Prevent fraud and ensure security

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time.

4. Cookies

We use cookies to operate and optimize our Site.
You can manage cookies through your browser settings.

5. Data Sharing

We may share personal data with trusted third parties such as:

  • Shopify

  • Payment providers

  • Shipping partners

  • IT and analytics providers

6. International Transfers

Personal data may be processed outside Switzerland or the EU.
Appropriate safeguards are in place in accordance with applicable law.

7. Data Retention

Personal data is retained only as long as necessary for legal and contractual purposes.

8. Data Security

We use appropriate security measures but cannot guarantee absolute security.

9. Your Rights

You may have the right to access, correct, delete, or restrict the processing of your personal data.
Contact us at info@get-lumera.com.

10. Children’s Data

Our Site is not intended for individuals under 18 years of age.

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

12. Changes

We may update this Privacy Policy from time to time.

13. Contact

Email: info@get-lumera.com
Address: Schwandenhubelstrasse 81, 3098 Bern, Switzerland